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Tips for improving sales leadership

Posted: 10/5/2012
By: Jaime O'Hara
Business is a tough industry to enter. It's relentless, demanding and operates at a level of fluidity that requires rapid and precise adjustments to be competitive. A good business needs leadership to run the gauntlet - especially in sales. Taking the reigns and being a good leader necessitates an arsenal of skills: The ability to coach, strategize, motivate and sell. A couple sales leadership tips to live by will keep your skill set sharpened and refined.

Cultivate a winning culture. How well a sales team fares will be reflected in the atmosphere around you, and if things start snowballing the other way, it can be tough to recover. So don't let the negatives get in the way. Easier said than done, perhaps, but keeping the sales atmosphere lively and positive will go a long way in boosting confidence. Advertising your business as having a winning culture, internally and externally, will have a big impact.

Infuse old with the new. To stay ahead of the game, it's a must to get involved in social media. Email and phone will still be heavily involved in the sales process, but set the standard for the rest by foraying into social media. Show them how social platforms can enhance a customer relationship, which will help lead to a sale and open doors to new ones. The more you use it, the easier social media is, and the more it becomes a valuable tool.

Develop and coach talent. One of the primary functions of leadership is developing and coaching talent. Chances are most salespeople in a leadership position weren't given the title straight away and had a mentor to help them along the way. Your representatives will look to the top for guidance and advice, and your job is to help them become the best. It doesn't mean holding their hand throughout the sales process, but connecting with them on a personal level and instilling confidence, while also showing them areas to improve.

Be open and approachable. Having a narrow mindset and a bad attitude will be mirrored in your team and will impede the sales process. It can't be stressed enough, but the team will take their cue from you and model their behavior after yours, and it's crucial to set a good example.
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