Training Guide-Conflict Resolution

Item Number: 40967

Fast Answers for People Managers™ Guide Book - Dealing with Conflict

Guide book full of helpful tips for dealing with workplace conflict.

Explains the various forms of conflict and the reasons these confrontations occur. Contains tips on how to manage conflict and the leadership role managers must take. Includes guidelines for handling conflict with employees, co-workers, as well as customers.

Spiral bound book for ease of use. Number of pages varies by volume in the Fast Answers for People Managers™ series.