Category Archives: Customer Relations

Amsterdam Printing shares success stories for building and retaining good customer relations and why it is key to the success of your business.

Get Smart: 6 Awesome Promotional Products for Smartphones & Tablets

Your smartphones and tablets deserve smart accessories that dress ’em up in style while promoting your company to boot. Here are six of our favorites.

Posted in Advertising, Amsterdam Printing, Brand Awareness, Branding, Customer Relations, Promotional Products, Small Business Marketing, Small Business Resources | 4 Comments

The Secret Sauce to Using Customer FAQs in Your Content Marketing

You know all those frequently asked questions you get about your business? There’s a gold mine of content in the answers—content you can repurpose throughout all of your marketing initiatives. Here’s how.

Posted in Content Marketing, Customer Relations, Small Business Marketing, Small Business Resources, Web Marketing | Leave a comment

How to Talk to Customers (Hint: Sound Human)

Knowing how to talk to customers should be a straightforward thing, right? Well, it can’t hurt to revisit what works and what doesn’t (and maybe consider implementing some new strategies as you head into 2015).

Posted in Customer Relations, Small Business Resources | Leave a comment

Trade Show Swag: Wow Them in 2015

The countdown is on to 2015, and if you’re an entrepreneur who is involved in the trade show circuit, you know what that means: it’s time to order your trade show swag so you can hit the ground running come … Continue reading

Posted in Advertising, Amsterdam Printing, Brand Awareness, Branding, Customer Relations, Event Planning, Ideas, Promotional Products, Sales Strategies | Leave a comment

PR Crisis: What to Do When Scandal Hits Your Industry

Sometimes you’re doing everything right and simply minding your own business, when wham! Out of nowhere, scandal erupts within your industry. Even though it’s on the periphery, the scandal could still touch you and shake your customers’ confidence in your … Continue reading

Posted in Customer Relations, Employee Relations, PR / Public Relations, Small Business Marketing, Small Business Resources | Leave a comment

Hey, Wake Up! Order Your 2015 Calendars Now!

So, um, it’s the first week of December. Did you follow our advice and order your promotional calendars in the fall? If yes, you rock. If not, well, what are you waiting for? Check out the calendars below and get … Continue reading

Posted in Advertising, Amsterdam Printing, Branding, Customer Relations, Employee Relations, Holiday Season, Promotional Products, Small Business Marketing | Leave a comment

The 411 on CRM for Small Business

You’ve probably encountered this acronym before—CRM. What does it mean and why should a small business owner care about it? Read on to find out.

Posted in Customer Relations, Employee Relations, Sales Strategies, Small Business Marketing, Small Business Resources | Leave a comment